Terms and Conditions

SOULSIDE STUDIO DMCC maintains the www.soulsidestudio.com (“Site”). The following are the terms of use that govern use of the Site (“Terms of Use”). By using the Site you expressly agree to be bound by these Terms of Use and the www.soulsidestudio.com privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. SOULSIDE STUDIO DMCC reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, SOULSIDE STUDIO DMCC may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

1. LIMITED LICENSE.

You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. SOULSIDE STUDIO DMCC may change, suspend, or discontinue any aspect of the Site at any time. SOULSIDE STUDIO DMCC may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

2. SITE OPERATION:

United Arab Emirates is our Country of Domicile. SOULSIDE STUDIO DMCC controls this Site from the U.A.E. SOULSIDE STUDIO DMCC makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

3. APPLICABLE LAW.

The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

4. MULTI-CURRENCY PRICED TRANSACTION.

The displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

5. PURCHASES.

SOULSIDE STUDIO DMCC accepts payment by Visa or MasterCard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of SOULSIDE STUDIO DMCC. All refunds (if applicable) will be made onto the original mode of payment.

6. MEMBERSHIPS

Membership to the Studio is for both male and female users and the Member acknowledges this upon signature hereof.
Memberships are personal to the Member, and therefore non-assignable and non-transferrable. Any exception to the above shall be the sole discretion of the Studio Management and subject to payment of applicable administration fees.

All Memberships are subject to the approval of the Studio Management. The Studio Management reserves the right to reject an application for membership to the Studio without assigning any reasons whatsoever.

7. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES.

SOULSIDE STUDIO DMCC will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as

terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.

8. REPRESENTATIONS BY YOU.

By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to SOULSIDE STUDIO DMCC through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

9. PERMITTED USE.

You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by SOULSIDE STUDIO DMCC to do so. You also agree not to deep- link to the site for any purpose, unless specifically authorized by SOULSIDE STUDIO DMCC to do so. The content and software on this Site is the property of SOULSIDE STUDIO DMCC. The cardholder must retain a copy of transaction records and Merchant policies and rules.

10. YOUR ACCOUNT.

If you use SOULSIDE STUDIO DMCC Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

11. NO COMMERCIAL USE.

This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain SOULSIDE STUDIO DMCC’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. SOULSIDE STUDIO DMCC will investigate and take appropriate legal action against anyone who violates this provision, including

without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

12. LINKS AND SEARCH RESULTS.

The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. SOULSIDE STUDIO DMCC has no control over these sites or the content within them. SOULSIDE STUDIO DMCC does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. SOULSIDE STUDIO DMCC does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against SOULSIDE STUDIO DMCC for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at wellness@soulsidestudio.com.

13. COPYRIGHT POLICY.

SOULSIDE STUDIO DMCC may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

14. INTELLECTUAL PROPERTY.

Although SOULSIDE STUDIO DMCC is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through SOULSIDE STUDIO DMCC’s system. The On-line Materials are SOULSIDE STUDIO DMCC’s intellectual property, and are protected by international intellectual property laws. The Online Materials may not be copied or redistributed either in whole or in part without prior written consent of SOULSIDE STUDIO DMCC, except as expressly and specifically permitted under these Terms of Use.

The Online Materials are and will remain the exclusive property of SOULSIDE STUDIO DMCC. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in SOULSIDE STUDIO DMCC. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the online Materials, or any rights thereto, except as expressly and

specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with SOULSIDE STUDIO DMCC.

You acknowledge and agree that SOULSIDE STUDIO DMCC will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the online Materials made by or for you. At SOULSIDE STUDIO DMCC’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to SOULSIDE STUDIO DMCC or perfect these rights, titles or interests in SOULSIDE STUDIO DMCC’s name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. SOULSIDE STUDIO DMCC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON- INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. SOULSIDE STUDIO DMCC ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. SOULSIDE STUDIO DMCC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF SOULSIDE STUDIO DMCC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF SOULSIDE STUDIO DMCC WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

15. VIOLATION OF TERMS OF USE.

You understand and agree that in SOULSIDE STUDIO DMCC’s sole discretion, and without prior notice, SOULSIDE STUDIO DMCC may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if SOULSIDE STUDIO DMCC believes that the information you provide has violated or is inconsistent with these Terms of

Use, or violates the rights of SOULSIDE STUDIO DMCC, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to SOULSIDE STUDIO DMCC for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. SOULSIDE STUDIO DMCC may release user information about you if required by law or subpoena.

16. INDEMNITY.

You agree to indemnify and hold SOULSIDE STUDIO DMCC, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

17. LICENCE GRANTED TO YOU.

By providing materials to SOULSIDE STUDIO DMCC, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted SOULSIDE STUDIO DMCC an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. SOULSIDE STUDIO DMCC may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against SOULSIDE STUDIO DMCC for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to SOULSIDE STUDIO DMCC. Any communication or materials you send to SOULSIDE STUDIO DMCC will be treated as non- confidential and non-proprietary and may be disseminated or used by SOULSIDE STUDIO DMCC for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

18. ADVERTISING.

The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. SOULSIDE STUDIO DMCC is not responsible for the acts or omissions of any advertiser or sponsor.

19. SEVERABILITY.

If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

20. ONLINE PAYMENT CONFIRMATION

Once an order is placed and the payment made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment. All rates are inclusive of 5% VAT. Packages are non- refundable, non-transferable and cannot be put on hold.

Payments made online will appear in your Schedule Studio account in less than 24 hours. You will receive a receipt via the email registered on your Schedule Studio account within 24 hours of your purchase. It is your responsibility to ensure that your contact details in your Schedule Studio account are kept up-to-date.

21. SOULSIDE STUDIO DMCC BOOKED CLASS CANCELLATION POLICY

You must cancel your confirmed class booking 6 hours (minimum) before the start of class if you choose not to attend. Failure to do so will result in a charge for the full amount of that class.
The Studio has a No Refund Policy on all class passes, events & merchandise. Classes booked and not attended are charged FULL charge. Every effort will be made to hold classes on schedule but sometimes class times will change or may be cancelled due to circumstances out of our control. Please check the online schedule for the most up-to-date schedule or with the studio. Soulside studio dmcc is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.

22. REFUND POLICY & EXPIRY DATES

SOULSIDE STUDIO DMCC has a strict no refund policy. Please note the expiry dates of your packages as these dates are firm and no exceptions will be made. All purchases of services (classes, workshops, events) are non-refundable.

23. By booking into a class, you automatically agree to the above terms & conditions.

Feel free to email all your questions and suggestions to wellness@soulsidestudio.com.

We thank you for being part of the SOULSIDE STUDIO DMCC family and we look forward to seeing this policy provide a more fulfilling experience for everyone.